Successful Stories & Tips

Our clients share their feedback about using Inseanq

Moving the Pacific Fleet to the Inseanq software platform has consolidated our workspace and made a single place to collect our data. We had been using a number of tools to collect, collate and store data which was very ‘manual’ and time consuming. Now with the database update we can collect our customers information for future trips streamlining the trip preparation process. So much more efficient!

My perspective is primarily Guest Data and it has been an amazing time saver to be able to send a secure link to each guest so they can complete their guest profile and upload documents required for their trip. This replaced having each piece of documentation and information emailed and then manually moved to a spreadsheet or drive. In addition to being faster it is also much more accurate and less prone to human error.

Creating manifests has been made so much faster, easier and accurate as they can be downloaded directly from Inseanq and manipulated as needed for each purpose. Inseanq has been able to organize the manifest output to mirror the needs of our crew so when these manifests are downloaded they already have the needed info for each specific part of our operations team.

The Inseanq team has been very responsive and cooperative in making updates as we have moved through the process of getting up and running and using the software. The tech support is excellent and the Inseanq team responds quickly and efficiently.

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Tara Hodgins
Trip Preparation, Pacific Fleet, Mexico
Successful Stories & Tips

Before Inseanq we struggled to maintain the booking details. It was too much manual work. Inseanq has removed the manual work. We are able to automate so many things. Empower our agents to be able to check the availability 24/7, being able to hold the spaces and book it instantly. We tried a few software but nothing comes closer to the Inseanq. We have been working with Inseanq for a few years and it has been a wonderful experience. The team behind Inseanq is very professional and gives the best customer service. Thank you once more for this incredible software.

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Ameer Abbas
Sales & Marketing Coordinator, Blue Horizon, Maldives
Successful Stories & Tips

Inseanq has been an absolute game-changer for our company. The quality of service they provide is unparalleled. Every interaction is characterized by professionalism, efficiency, and a genuine care and concern about both our employees and our company. Inseanq handles both the backend of our reservations system and also our website design/hosting. They respond quickly and efficiently to any hiccup or change we need to make with the website - and always with the utmost patience and a 5-star attitude. I wish all companies came with customer service this fantastic! We can't recommend Inseanq highly enough!

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Genna Marie Davis
Public Relations & Marketing, Undersea Hunter Group, Costa Rica
Successful Stories & Tips

Inseanq makes my life easy! I love that it's a one-stop-shop for things that we used to do manually in many different separate files, or even a blackboard. We now have all information consolidated online in one single place. We have peace of mind because we know there is no room for mistakes, information is always presented in real time and we have the possibility to generate customized reports. All in one click! What used to take hours now takes only a few minutes. It is also great that agents can create their own bookings now, instead of having to depend on a phone call or an email.

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Lucia Ketelhohn
Sales & Reservations, Undersea Hunter Group, Costa Rica
Successful Stories & Tips
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